TERMS AND CONDITIONS
International Student Tours, Inc. – Terms & Conditions – Domestic Travel
The following terms and conditions set forth the agreement under which you and International Student Tours, Inc., a California corporation dba Invasion Snow Tours, located at 5080 Robert J. Mathews Pkwy., El Dorado Hills, CA 95762 (“ISTours”) hereby mutually agree to be bound. In return for your payment of the required deposit and tour package price, including all applicable add-ons and fees, ISTours agrees to provide the tour package referenced in the brochure according to these terms and conditions. If you are under the age of eighteen (18) at the time of the signing of this application, your parent(s) and/or guardian(s) must also sign the application. Your signature and that/those of your parent(s) and/or guardian(s), if applicable, shall demonstrate your and their assent to these terms and conditions for all purposes. ISTours shall not be held responsible for forged signatures on this application. Furthermore, your tendering of your deposit payment or participation on the trip shall constitute your and/or your parent(s)’ and/or guardian(s)’ implied consent to these terms regardless whether this application has actually been signed.
RESPONSIBILITY: ISTours arranges with its affiliated companies to provide you the participant with transportation and hotel arrangements. Although ISTours acts as an agent and takes great care in choosing the transportation carrier and hotel accommodations, we do not own or control these companies and therefore shall not be held responsible for their acts and/or omissions. All coupons, receipts, discounts, and tickets issued by these suppliers shall be subject to the terms and conditions of the applicable supplier. ISTours shall not assume and shall not be held responsible for any claims, losses, damages, costs, and/or expenses arising out of injury, accident, and/or death, or any delay or loss of luggage or other property due to mechanical breakdowns, government action, strikes, lockouts, war, weather, overbooking, or others factors beyond ISTours’ control. If forces beyond ISTours’ control, e.g. storms, road closures, transportation strikes, terrorist attacks, etc., result in the trip being extended, you shall be responsible for paying all additional associated costs such as additional lodging, meals, and transportation expenses. ISTours shall not be held responsible for your lost or stolen personal property, including but not limited to, luggage, ski and snowboard equipment, electronics, and the like. Engaging in activities such as skiing, snowboarding, snow tubing, ice skating, and the like is inherently dangerous and may cause serious bodily injury and even death to you and/or others. Participation in these activities and others is strictly voluntary and you engage in these activities at your own risk. ISTours shall not assume responsibility for injury to you or others, nor shall we assume liability for your actions or the actions of other participants or non-participants. You hereby expressly agree to hold harmless and indemnify ISTours for any claims brought against it, its agents, or employees, due to your actions. In the event of overbooking, ISTours reserves the right, without liability, to accommodate a group, or any portion thereof, in alternate hotel and/or motorcoach or airline transportation, of equal or superior value, without penalty and without any additional cost to the participant. ISTours destination staff is available 24 hours a day for traveler assistance but are not chaperones or tour guides.
PAYMENTS: Payments can be made online at www.istours.com. However, registration for motorcoach trips must be made in writing. Full trip registration requires a completed, legible application and a $100.00 non-refundable deposit. Following registration and upon receipt of monthly invoices, minimum $50.00 monthly payments are required to keep your account current until the final payment deadline. Full payments must be received in the ISTours office no later than November 9, 2012. ISTours shall not be held responsible for misdirected applications. Applications will be processed on a first-come-first-serve basis. Payments can be made online or via mail by personal check, credit card, or money order. ISTours does not accept payments over the phone. There is a one-time $19.00 non-cash fee if you choose to pay with a credit card, and the $19.00 fee will be automatically charged when you make your deposit/payment via credit card. Applications received after the final payment date will be assessed a $30.00 late fee. In addition, ISTours reserves the right to charge a participant a $30.00 fee for all returned checks, incorrect/refused credit card payments, itinerary changes, and accounts which become delinquent. Payments accompanying applications received by ISTours that cannot be accommodated will be returned within ten (10) business days, or with your authorization, ISTours will retain your deposit and place you on a waiting list to be filled as space becomes available.
CANCELLATIONS & REFUNDS: ISTours reserves the right to cancel any scheduled trip at ISTours’ sole and absolute discretion. Typically a trip will be cancelled if a motorcoach is less than seventy percent (70%) full. Participant cancellations must be made in writing and mailed to the ISTours corporate office at 5080 Robert J. Mathews Pkwy., Ste. B, Cancellation Dept., El Dorado Hills, CA 95762, certified mail with return receipt requested. Notice of cancellation must be signed by the participant who initiated the registration, must be legible, and must include a complete address, phone number, and traveler identification number corresponding to the original application. Once a notice of cancellation is accepted and deemed eligible for a refund by ISTours, the appropriate refund will be credited to your charge account or mailed to you within 45 days. All notices of cancellation must be in writing. Verbal cancellations shall not be accepted or effective. The following cancellation refund schedule will apply to all cancellations, including those due to unexpected or unforeseen circumstances: (1) All deposit payments are non-refundable; (2) Cancellations after July 31, 2012, incur a $100.00 penalty plus any additional fees charged by the hotel, airline or other transportation provider, and the like; (3) Cancellations received after November 9, 2012, as well as no-shows, will not be credited any refund. Additionally, no refund shall be made for accommodations or services included in your package but not used by you.
TRAVEL PROTECTION INSURANCE: A travel protection plan is available to all travelers and is strongly recommended. This plan covers trip cancellation due to unforeseen circumstances, subject to the terms and conditions of the policy. This low-cost policy, which also covers trip interruption and travel delays, is provided by Travel Insured International and helps to protect your investment. This insurance is non-refundable and non-transferable and is automatically billed to each participant’s account. Participants refusing this insurance coverage must decline the insurance and remove it from their account, or in the event that a participant’s account is not paid in full by November 9, 2012, the premium charge will be automatically removed. No premium refunds for this insurance are available unless there is a valid cancellation where you are not at fault and have not cancelled in violation of the terms and conditions of this agreement.
SELLERS OF TRAVEL: ISTours is a registered seller of travel with the California Attorney General’s Office. If transportation or other services are cancelled by ISTours, all sums paid to ISTours for services not performed in accordance with the contact between ISTours and the purchaser will be refunded within 30 days of receiving the funds from the vendor with whom the services were arranged, or if the funds were not sent to the vendor, the funds shall be returned to the purchaser within 14 days after cancellation by ISTours, unless the purchaser requests that ISTours apply the money to another travel package or date. California – ST: 2079143-40; Nevada – ST: 2002-0822; Washington – ST: 602-524-335; HA TAR – 627.
MEDICAL RELEASE: By signing this application, you the participant, and/or your parent(s) and/or guardian(s), represent to ISTours that the you the participant is in good health and has no medical condition(s) or disability(ies), or needs for prescription medication which would require special attention on the trip, unless written notification is made to and approved by ISTours prior to travel. If you the participant become ill or injured while on the trip, you the participant, and/or your parent(s) and/or guardian(s), agree that ISTours shall have the right, but not the duty nor shall be required, to take reasonable action to secure emergency medical attention and/or transportation for the participant at the sole cost and expense of the participant. You the participant agree to immediately inform ISTours of any injury sustained, illness contracted, or other medical issue occurring during the trip.
TRIP RULES AND REGULATIONS: ISTours reserves the right to enforce reasonable rules and standards of conduct to facilitate the participants’ and others’ well-being and enjoyment on the trip. ISTours will not tolerate any participant using or possessing illegal substances and/or weapons, illegal underage drinking and/or possessing of alcohol, fighting, theft, or vandalizing and/or destroying others’ property. Subject to applicable law, ISTours reserves the right to reject any participant and/or exclude a participant from an event or events, at any time prior to or during the trip. If necessary to enforce its rules and regulations, ISTours will, at its sole and absolute discretion, have a participant removed from a hotel, motorcoach, and/or tour group, at the participant’s sole cost and expense without any refund of payments rendered to ISTours.
MOTORCOACH TRANSPORTATION: Transportation supplied is subject to any foreign government(s) involved in granting operating rights, and subject to substitute licensed transportation providers and/or change of motorcoach, bus, or van type, capacity, and routing. No refund will be given for such substitutions or changes. The transportation pick-up and drop-off points will be designated by ISTours. It is the responsibility of the participant to be at the pick-up point at the date and time specified, which you will be notified of prior to the trip. You the participant, and/or your parent(s) and/or guardian(s), agree that you the participant shall be solely responsible for boarding all transportation on time with valid photo identification and all other required travel documentation, including but not limited to, a valid passport and signed parental permission form if applicable. ISTours shall not be required nor obligated to make alternate travel arrangements for missed transportation and shall not issue any refund to participants who are unable to travel due to their failure to arrive on time or to travelers whom are unable to travel due to the absence of required travel documentation.
DOCUMENTATION: When traveling internationally, all U.S. citizens are required to have a valid passport. International travelers under the age of eighteen (18) at the time of travel will also need a notarized letter of permission from their parent(s) and/or guardian(s). Non-U.S. citizens should contact their appropriate consulate or office for specific documentation requirements. If traveling within the United States, travelers will need to provide a valid government issued photo ID. If you do not have a valid passport, we highly recommend that you apply now as refunds will not be given if you are unable to travel due to lack of documentation. We strongly recommend visiting www.travel.state.gov/travel for the most current travel documentation requirements.
ROOMING & HOTEL SECURITY DEPOSIT: Prices quoted are based on quad-occupancy (4 per room). It is the sole responsibility of each participant to have the required number of roommates desired for the trip. Additional fees will be charged to travelers with triple, double, or single occupancy arrangements. ISTours is in no way responsible for supplying roommates for participants with less than four (4) travelers in their room. However, if requested, ISTours will make efforts to locate additional roommates if available. Additionally, a $35 per person, refundable security deposit is required. This refundable security deposit is not included in the published trip price nor is it part of the initial deposit. It is required that this hotel security deposit be paid to ISTours at the time of final payment. Any room with damages, additional cleaning fees, or vandalism, will not be refunded the hotel security deposit, regardless as to who caused the damage. Unused hotel security deposits will be returned within ninety (90) days of trip completion.
ENTIRE AGREEMENT AND OTHER TERMS: By signing on the reverse side of this document, you the participant, and/or your parent(s) and/or guardian(s), represent that you have read the terms of this agreement in their entirety, fully understand their legal effect, have had the opportunity to consult independent legal counsel and have exercised that right to the extent deemed necessary, and voluntarily enter into this agreement of your own free will and accord, free of any and all duress, coercion, and/or undue influence of any kind. This agreement shall be construed in accordance with, and governed by, the laws of the State of California, except that this agreement will not be construed in favor of or against either party, but in a manner that is fair to both parties. Any dispute between the parties shall be resolved by binding arbitration, which shall be conducted in the State of California, County of Sacramento. As members of the Better Business Bureau, ISTours has pledged to arbitrate any dispute. This agreement contains the entire agreement of the parties. No other agreement, statement, or promise made by the parties shall be binding on the parties. If any provision of this agreement is held in whole or in part to be unenforceable for any reason, the remainder of that provision and of the entire agreement will be severable and remain in effect. This agreement may be modified by subsequent agreement of the parties only by an instrument in writing signed by the parties, or an oral agreement only to the extent that the parties carry it out. If more than one party signs on the reverse side of this document, each agrees to be liable, jointly and severally, for all obligations due under this agreement.
© 2011 International Student Tours, Inc.